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Resourcing and Capacity Enhancement

A person or organization increasing their ability to achieve their objectives effectively and efficiently. This could involve improving the skills and knowledge of an individual, or the systems of an organization. Also defined as the process where individuals, organisations and societies obtain and strengthen the capabilities to set and achieve their own objectives over time. It is a continual process, important for the growth and development of individuals, organizations and societies.

Effective capacity development of an organization requires the creation of a supportive policy and legal environment/system for the organization to perform their functions, the provision of adequate resources, structures and systems, and ensuring that organization personnel have individual technical knowledge skills and competencies. This is a long-term process and requires long-term investment and support.

  • Institutional environment: For an organization to perform effectively, supportive policies, legislation, regulations and guidelines should be in place to direct and facilitate their performance. This includes having a strong accountability system, as well as socio-cultural norms and values.
  • Organisational capacity: The right structures, systems and processes must be in place, both as prescribed in legislation, and as developed by the organization themselves, for effective operations. At the same time, adequate financial resources are key to ensure that the organization have access to proper facilities and equipment for their general administration and service delivery.
  • Human resources: Organization should have suitably qualified staff in sufficient number and who are appropriately remunerated. They should establish and maintain human resource management and development systems to ensure that staff have the right incentives and have opportunities for professional growth and development. Developing human resources is essential to the establishment of a functional and capable organization, as so is the provision of an enabling institutional environment and incentives for good performance where individuals and organisations apply their existing and new knowledge and skills.

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Approaches to Capacity Development

The approach taken to capacity development of individuals and organisations will depend on the capacity constraints identified, and different contexts will require different and sometimes multiple complementary approaches and interventions.

Capacity assessments should be undertaken to define the specific capacity gaps, context and to define appropriate capacity development approaches and activities. Approaches can be:

  • Supply-drive - where they are largely externally determined, or
  • Demand-driven - where the organisation or individuals identify and engage in designing and planning for their own capacity needs.

The approach adopted depends on the needs to be met and sometimes can be a combination of both. Typical capacity development approaches, and some associated activities include:

  • Mentoring and on-the-job support: 
  • Technical assistance: 
  • Training:
  • Peer learning:
  • Study tours and benchmarking visits: